VISION, MISSION & VALUES

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OUR MISSION

We solve tough industrial pumping challenges through innovation and service excellence to improve productivity and reduce downtime for our customers

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OUR VISION

To be Australasia’s most trusted provider of industrial pumping equipment solutions for mining, chemical, manufacturing, food and wine sectors

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OUR COMMITMENT

As a customer-focused organisation we foster innovation, learning and collaboration. Our people are our greatest strength, their knowledge and expertise enables us to provide leading industry solutions

OUR VALUES

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EXCELLENCE

We understand and deliver on our customers’ expectations
We are responsive and dedicated to providing exceptional service

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TEAMWORK

We achieve results by working together as a team
We collaborate and cooperate to ensure each other’s success

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INNOVATION

We think outside the square to a creative unique value
We strive to continually improve and solve industry challenges

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CARING

We value our people and support them to attain their goals
We care for the wellbeing of team members and their families

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ACCOUNTABILITY

We demonstrate integrity and do the right thing at all times
We act with honesty and respect to build trust and positive relationships

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SUSTAINABILITY

We strive for best practice to benefit clients and community
We are responsible and environmentally conscious, mindful of our surroundings

CODE OF ETHICS

Our Code of Ethics was developed with our customers front of mind, aiming to facilitate the growth and continued success of our business relationship founded upon our values and the principle of mutual respect.

This Code ensures we always uphold the highest ethical standards of behaviour in everything we do, and that we are accountable for our actions to our customers and other stakeholders.
Click here to download a copy.

Find Out More About Global Pumps