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Privacy Policy

  • 1. General
    • 1.1. This Privacy Policy refers to this Website and its associated Services from the perspective of privacy related issues.
    • 1.2. We collect information related to our Clients with the sole purpose of improving their experience and satisfaction with our Website and Services.
    • 1.3. This Policy includes the following definitions and expressions with the following as being described and explained hereby:
      • 1.3.1. “Seller” shall mean Global Pump Group Pty Ltd T/A Global Pumps, its successors and assigns or any person acting on behalf of and with the authority of Global Pump Group Pty Ltd T/A Global Pumps.
      • 1.3.2. “Client(s)” shall mean the Client (or any person acting on behalf of and with the authority of the Client) as described on any quotation, work authorisation or other form as provided by the Seller to the Client.
      • 1.3.3. “Services” shall mean all Services supplied by the Seller to the Client and includes any advice or recommendations.
      • 1.3.4. “Website” refers to the web pages used for the purposes regulated by this Policy and associated Terms and Conditions.
      • 1.3.5. “Privacy Policy” herein under is referred to as “Policy”.
      • 1.3.6. “Content” refers to all material which can be found on the Website according to this Policy
    • 1.4. This Policy is in a complete accordance with the Australian Privacy Principles (APPs) which are contained in schedule 1 of the Privacy Act 1988 (the Privacy Act) according to the requirements and recommendations issued by the Office of the Australian Information Commissioner of the Australian Government on January, 2014. More information about these Principles at http://www.oaic.gov.au/privacy/privacy-act/australian-privacy-principles
    • 1.5. Please note that for the purpose of the article 1.4. the Compliance Statement is to be used as an official guide on this website.
    • 1.6. Please note that all Clients are strongly encouraged to carefully examine this Policy before using our Website or Services. This Policy may influence the way you are using this Website including the status of your privacy data.
    • 1.7. Please note that in order to use our Website and its associated Services you are required to accept this Policy completely and unconditionally.
  • 2. Data Collection
    • 2.1. We collect, process and transmit personal data of the Clients with the sole purpose of ensuring the very functionality of the Website itself.
    • 2.2. Private information obtained from the Clients is being used for the purposes regulated by our Policy.
    • 2.3. It is the exclusive right of the Clients to make a decision whether or not and to which extent they will disclose their private information. Nevertheless, all Clients are hereby advised that certain data is required in order for them to use the full features of this Website including the opportunity to use the Services themselves.
    • 2.4. For these purposes the Clients may be required to provide the following personal data:
      • 2.4.1. Contact information such as Client’s name, address, phone, and/or email
      • 2.4.2. Other relevant data
    • 2.5. Please note that the following information can be collected by us:
      • 2.5.1. Type and version of the browser
      • 2.5.2. URL and hosting data
    • 2.6. For these purposes mentioned in sections 2.4. and 2.5. the cookies are being used. All Clients are advised to read more about cookies and their influence on privacy issues.
    • 2.7. The main purpose of the data collected with the help of cookies is to improve the Clients’ experience of using the Website’s features.
    • 2.8. The third parties are not under any circumstances allowed to collect the private data related to our Clients.
    • 2.9. Please be informed that we will not share your private information outside the Website itself under no circumstances.
    • 2.10. Please note that the exceptions from the rule mentioned in the section 2.9. are to be applied in the following situations:
      • 2.10.1. Your private information can and will be disclosed for the purpose of judicial, legal or other similar cases and proceedings
      • 2.10.2. For the purpose of newsletter and other advertising related information with your previous consent
    • 2.11. Please note that it is your sole responsibility to take care that all information provided by You to the Website is accurate, updated and valid. We exclude ourselves from any responsibility in this matter.
  • 3. Confidentiality
    • 3.1. All information obtained according to the above mentioned rules will be treated as strictly confidential.
    • 3.2. By accepting this Policy you authorize us to use the information obtained as being described hereby for the sole purpose of improving the Website itself.
    • 3.3. We are entitled to inform you from time to time about our new offers and features.
    • 3.4. We may collect any other relevant information which can contribute to our Website improvements with no obligation to notify you about these actions each time.
  • 4. Closing and Other Relevant Regulations
    • 4.1. This Policy is to be regulated and governed by an exclusive jurisdiction of the Australian Law and Courts. Any potential dispute or issues derived from or related to this Policy is to be addressed directly to the courts of Australia.
    • 4.2. All Clients are strongly advised to try reaching a settlement by the means of mediation and/or negotiation related to the issues or disputes derived from this Policy, before addressing the court as the final legal instance.
    • 4.3. This Policy between you and the Provider which regulate the issues and situations herein described and explained are to supersede any other agreement or document previously signed or accepted, in written or oral form, between you and the Provider.
    • 4.4. By accepting this Policy, all Clients are to accept limitless and unconditional presumption that they are fully and completely aware of all Policy sections, articles and regulations.
    • 4.5. In case, that any part of this Policy becomes invalid or non-applicable the remaining parts will have the full obligatory power for its Clients.
    • 4.6. You are hereby to express your explicit approval that your private information can be retained as long as it is required for the reasons explained in this Policy. In case, when we no longer need the information for any purpose for which the information may be used or disclosed by Us, We will take reasonable measures under the given circumstances to destroy the information or to ensure that the information is de-identified to your best interest.
    • 4.7. We will treat your private information with the utmost care possible. However, we cannot guarantee you the absolute protection against potential security threats and risks.
    • 4.8. We are fully entitled to change this Policy entirely or some of its elements occasionally with no obligation to inform the Clients about this every time these changes occur.
    • 4.9. If you have any questions referring to our Privacy Policy please feel free to email us at the following email: sales@globalpumps.com.au
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